Production learnerships

the college of production technology

What we offer

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Customised Training

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MerSETA Accredited Learnerships

Online Training

CPT is your business driven action-learning partner 

Select one of our merseta accredited learnerships below

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production learnerships

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Manufacturing and Production Learnerships

These qualifications will add value to a specific manufacturing, engineering and technology context by complementing contexts specific qualifications within these sectors. The supportive relationship between occupational qualifications and this suite of qualifications is embedded in the inclusion of production technology competencies that have previously not been included in mainstream production,  manufacturing and technological qualifications in order to address these identified gaps.
NC: Production Technology - NQF Level 2

Industry: MANUFACTURING
National Certificate: Production Technology
SAQA ID: 58781
NQF Level: 2
Minimum Credits: 125
ETQA: MERSETA (17-QA/ACC/0030/06)

This qualification provides learners with the range of learning and skills required to be able to perform a series of activities to support manufacturing, engineering and technology processes. Learners will acquire a range of skills in the identification of production parameters in manufacturing, engineering and technology industries and basic strategies to achieve them.

The qualifying learner will be able to:

  • Communicate production and manufacturing related operational information to a variety of end users
  • Optimise organisational structures, functions and processes in order to contribute to achieving production specifications
  • Maintain a safe and healthy work environment through contributions made to production activities individually and in working groups
  • Demonstrate an understanding of production technology practices, terminology and systems as applied in manufacturing, engineering and technology
  • Apply quality standards and procedures in production activities

This qualification is the first qualification in a pathway of three (3) qualifications for learners in the production technology environment.

This qualification will facilitate the formalising, recognition and strengthening of a historically neglected discipline that will be able to contribute towards efficient, effective, healthy, safe and productive manufacturing, engineering and technology environments, through encompassing applied knowledge, skills, attitudes and values.

 

NC: Production Technology - NQF Level 3

Industry: MANUFACTURING
National Certificate: Production Technology
SAQA ID: 58785
NQF Level: 3
Minimum Credits: 120
ETQA: MERSETA (17-QA/ACC/0030/06)

This qualification provides learners with the range of learning and skills required to be able to perform a series of activities to support manufacturing, engineering and technology processes. Learners will acquire a range of skills in the identification of production parameters in manufacturing, engineering and technology industries and basic strategies to achieve them.

The qualifying learner will be able to:

  • Perform production maintenance activities and report irregularities within organisational structures.
  • Apply the fundamental concepts, theories and techniques of production systems.
  • Apply the fundamental concepts relating to production planning, scheduling and control.
  • Apply quality control and quality assurance practices for efficient and effective production processes.
  • Communicate effectively as a member of a team.

This qualification is the second qualification in a pathway of three (3) qualifications for learners in the production technology environment.

 

FETC: Production Technology - NQF Level 4

Industry: MANUFACTURING
FETC: Production Technology
SAQA ID: 58779
NQF Level: 4
Minimum Credits: 143
ETQA: MERSETA (17-QA/ACC/0030/06)

The combination of learning outcomes that comprise this qualification will provide the qualifying learner with vocational knowledge and skills appropriate to the context of production technology. This qualification provides learners with the range of learning and skills required to be able to perform a series of activities to support manufacturing, engineering and technology processes. Learners will acquire a range of skills in the identification of production parameters in manufacturing, engineering and technology industries and basic strategies to achieve them.

The qualifying learner will be able to:

  • Measure, control and improve factors influencing productivity.
  • Contribute to budgeting processes in an operational unit to optimise resources.
  • Solve operational problems in a production process.
  • Promote, implement and maintain procedures that support quality assurance and control.

This qualification is the third qualification in a pathway of three (3) qualifications for learners in the production technology environment.

 

National Certificate (GETC): Manufacturing, Engineering & Related Activities - NQF Level 1

Industry: PRODUCTION & MANUFACTURING

Qualification: National Certificate (GETC): Manufacturing, Engineering and Related Activities
SAQA ID: 23253
NQF Level: 1
Minimum Credits: 124
ETQA: MERSETA (17-QA/ACC/0030/06)

This qualification specifies the key skills, knowledge and values required to access engineering and manufacturing qualifications in the Further Education and Training Band.

The qualification specifies:

  • Fundamental skills in communication and mathematical literacy.
  • Skills in working with basic communication and information technology systems.
  • Core skills in measurement, use of common tools and instruments and an understanding of the science and technology which underpins these activities.
  • Safety, health, environmental and quality issues related to the specific work context.
  • Understanding and working with the policies, rules and procedures related to the specific work context, contracts, BCE and the relationship between the employer and the employee.
  • Recognising and understanding the purpose, the processes, the materials and the products used within the specific work context, the structure of the workplace, and the purpose of specific departments or sections and the way in which each contributes to the purpose of the organisation.
  • Understanding and explaining the purpose of the company in the context of the industry, sector and economy as a whole.
  • Understanding and explaining the basic principles which underpin business in the manufacturing, engineering and assembly field (concepts of cost, adding value, money value of time, profit and loss, customers).
  • Skills related to, and an understanding of, the options and alternatives in the learning pathway, goal setting, planning work and learning processes, measuring and evaluating progress and outcomes.
  • Understanding financial issues related to pay, tax and deductions including unemployment insurance, pensions or provident funds and other forms of insurance.
  • Many technical and occupational qualifications in engineering and manufacturing at NQF Level 2 assume some learning at NQF Level 1. This qualification formalises those assumptions. In doing so, it provides a range of qualifying learners with access to further learning at NQF Levels 2 and beyond in the fields of manufacturing, engineering and assembly.

 

National Certificate: Metal & Engineering Manufacturing Processes - NQF Level 2

Industry: PRODUCTION & MANUFACTURING
National Certificate: Metal and Engineering Manufacturing Processes
SAQA ID: 79686
NQF Level: 2
Minimum Credits: 130
ETQA: MERSETA (17-QA/ACC/0030/06)

This Qualification is for any individual who is, or wishes to be, involved in a metal and engineering manufacturing processes environment. The purpose of the qualification is to provide learners with the standards and the range of learning required to achieve competence in the operation and monitoring of machines in the metal and engineering manufacturing processes industry. This qualification recognises the skills, knowledge and values acquired by learners involved in operating and monitoring manufacturing machinery and assembling components and working in the metal and engineering industry using such processes.

The other related and important skills that are recognised in this qualification are reading and interpreting engineering drawings and marking off regular engineering shapes and the use of engineering hand and power tools. This capability requires an understanding of basic quality requirements and monitoring material flow.

The Qualification contains all the skills, knowledge, values and attitudes required by a learner who will be working at an entry level in a specific metal and engineering manufacturing processing environment. An individual acquiring this Qualification will be able to contribute to the efficient operation of a number of processes within this sector. Although this qualification is located within the manufacturing environment, it can be used in the production environment in so far as the competencies in the Core component apply to that environment.

This is the first Qualification in a series of three metal and engineering manufacturing processes qualifications that range from NQF Level 2 to 4. These qualifications constitute a learning pathway that takes the learners from basic/simple competencies in metal and engineering manufacturing processes at NQF Level 2 to fairly substantial metal and engineering manufacturing processes competencies at NQF Level 4.

 

National Certificate: Metal & Engineering Manufacturing Processes - NQF Level 3

Industry: PRODUCTION & MANUFACTURING
National Certificate: Metal and Engineering Manufacturing Processes
SAQA ID: 79666
NQF Level: 3
Minimum Credits: 142
ETQA: MERSETA (17-QA/ACC/0030/06)

This Qualification is for any individual who is, or wishes to be, involved in a metal and engineering manufacturing processes environment. While the National Certificate: Metal and Engineering Manufacturing Processes, NQF Level 2 focussed primarily on the operation of production/manufacturing machinery, this Qualification provides learners with the standards and the range of learning required to achieve competencies primarily in the preparation for and the monitoring and adjusting of production/manufacturing machines in the metal and engineering manufacturing processes industry. This qualification contains the skills, knowledge and values required by learners involved in monitoring and adjusting production or manufacturing machinery and working in the metal and engineering industry using such processes. The other related and important skills that are contained in this qualification are interpreting and producing engineering drawings, performing first line maintenance and handling and caring for materials.

While the qualification focuses on the manufacturing context, the competencies in this qualification can also be used by those in the production environment. An individual acquiring this Qualification will be able to contribute towards the efficient operation of a number of processes within the manufacturing and production environments as described in the Core component of the qualification.
These competencies will enable the learner to work in different industries within the diverse metal and engineering manufacturing processes sector.

This is the second Qualification in a series of three metal and engineering manufacturing processes qualifications that range from NQF Level 2 to 4. These qualifications constitute a learning pathway that takes the learner from basic/simple competencies in metal and engineering manufacturing processes at NQF Level 2 to fairly substantial metal and engineering manufacturing processes competencies at NQF Level 4. This second qualification provides critical competencies for learners who want to follow a career in the metal and engineering manufacturing processes industry. This qualification reflects the skills, knowledge and understanding required to participate effectively in the metal and engineering manufacturing processes industry, whether in micro, small, medium or large operations.

 

FETC: Metal & Engineering Manufacturing Processes - NQF Level 4

Industry: PRODUCTION & MANUFACTURING
FETC: Metal and Engineering Manufacturing Processes
SAQA ID: 79687
NQF Level: 4
Minimum Credits: 127
ETQA: MERSETA (17-QA/ACC/0030/06)

This Qualification is for any individual who is, or wishes to be, involved in a metal and engineering manufacturing processes environment. While the National Certificate: Metal and Engineering Manufacturing Processes at NQF Level 2 focuses primarily on the operation of production or manufacturing machinery, and the National Certificate: Metal and Engineering Manufacturing Processes at NQF Level 3 focuses on preparation for and the monitoring and adjusting of production or manufacturing machines, this Qualification focuses on the preparation for and the setting-up of production machines within the metal and engineering manufacturing processes industry. The other related and important skills that are recognised in this qualification are interpreting and producing engineering drawings, performing first line maintenance and handling and caring for materials.

This qualification recognises the skills, knowledge and values acquired by learners involved in setting-up production or manufacturing machinery and to be able to perform a range of activities and thereby meet the challenges within a specific metal and engineering manufacturing processes environment at this level. While the qualification focuses on the manufacturing context, the competencies in this qualification can also be used by those in the production environment. An individual acquiring this Qualification will be able to contribute towards the efficient operation of a number of processes within the manufacturing and production environments as described in the Core component of the qualification.

This is the third and final Qualification in a series of three metal and engineering manufacturing processes qualifications that range from NQF Levels 2 to 4. These qualifications constitute a learning pathway that takes the learners from basic or simple competencies in metal and engineering manufacturing processes at NQF Level 2 to structuring and managing metal and engineering manufacturing processes competencies at NQF Level 4. This Qualification provides critical competencies for learners who want to follow a career in the metal and engineering manufacturing processes industry. It reflects the skills, knowledge and understanding required to participate effectively in the metal and engineering manufacturing processes industry, whether in micro, small, medium or large operations.

 

National Certificate: Production Technology - NQF Level 2

Industry: PRODUCTION & MANUFACTURING
National Certificate: Production Technology
SAQA ID: 58781
NQF Level: 2
Minimum Credits: 125
ETQA: MERSETA (17-QA/ACC/0030/06)

This qualification provides learners with the range of learning and skills required to be able to perform a series of activities to support manufacturing, engineering and technology processes. Learners will acquire a range of skills in the identification of production parameters in manufacturing, engineering and technology industries and basic strategies to achieve them.

The qualifying learner will be able to:

  • Communicate production and manufacturing related operational information to a variety of end users
  • Optimise organisational structures, functions and processes in order to contribute to achieving production specifications
  • Maintain a safe and healthy work environment through contributions made to production activities individually and in working groups
  • Demonstrate an understanding of production technology practices, terminology and systems as applied in manufacturing, engineering and technology
  • Apply quality standards and procedures in production activities

This qualification is the first qualification in a pathway of three (3) qualifications for learners in the production technology environment.

This qualification will facilitate the formalising, recognition and strengthening of a historically neglected discipline that will be able to contribute towards efficient, effective, healthy, safe and productive manufacturing, engineering and technology environments, through encompassing applied knowledge, skills, attitudes and values.

 

National Certificate: Production Technology - NQF Level 3

Industry: PRODUCTION & MANUFACTURING
National Certificate: Production Technology
SAQA ID: 58785
NQF Level: 3
Minimum Credits: 120
ETQA: MERSETA (17-QA/ACC/0030/06)

This qualification provides learners with the range of learning and skills required to be able to perform a series of activities to support manufacturing, engineering and technology processes. Learners will acquire a range of skills in the identification of production parameters in manufacturing, engineering and technology industries and basic strategies to achieve them.

The qualifying learner will be able to:

  • Perform production maintenance activities and report irregularities within organisational structures.
  • Apply the fundamental concepts, theories and techniques of production systems.
  • Apply the fundamental concepts relating to production planning, scheduling and control.
  • Apply quality control and quality assurance practices for efficient and effective production processes.
  • Communicate effectively as a member of a team.

This qualification is the second qualification in a pathway of three (3) qualifications for learners in the production technology environment.

 

National Certificate: Production Technology - NQF Level 4

Industry: PRODUCTION & MANUFACTURING
FETC: Production Technology
SAQA ID: 58779
NQF Level: 4
Minimum Credits: 143
ETQA: MERSETA (17-QA/ACC/0030/06)

The combination of learning outcomes that comprise this qualification will provide the qualifying learner with vocational knowledge and skills appropriate to the context of production technology. This qualification provides learners with the range of learning and skills required to be able to perform a series of activities to support manufacturing, engineering and technology processes. Learners will acquire a range of skills in the identification of production parameters in manufacturing, engineering and technology industries and basic strategies to achieve them.

The qualifying learner will be able to:

  • Measure, control and improve factors influencing productivity.
  • Contribute to budgeting processes in an operational unit to optimise resources.
  • Solve operational problems in a production process.
  • Promote, implement and maintain procedures that support quality assurance and control.

This qualification is the third qualification in a pathway of three (3) qualifications for learners in the production technology environment.

 

National Certificate: Metal Production (Engineering & Manufacturing) - NQF Level 2

Industry: PRODUCTION & MANUFACTURING
FETC: Production Technology
SAQA ID: 58779
NQF Level: 4
Minimum Credits: 143
ETQA: MERSETA (17-QA/ACC/0030/06)

The combination of learning outcomes that comprise this qualification will provide the qualifying learner with vocational knowledge and skills appropriate to the context of production technology. This qualification provides learners with the range of learning and skills required to be able to perform a series of activities to support manufacturing, engineering and technology processes. Learners will acquire a range of skills in the identification of production parameters in manufacturing, engineering and technology industries and basic strategies to achieve them.

The qualifying learner will be able to:

  • Measure, control and improve factors influencing productivity.
  • Contribute to budgeting processes in an operational unit to optimise resources.
  • Solve operational problems in a production process.
  • Promote, implement and maintain procedures that support quality assurance and control.

This qualification is the third qualification in a pathway of three (3) qualifications for learners in the production technology environment.

 

FETC Metal Production - NQF Level 4

Industry: PRODUCTION & MANUFACTURING
National Certificate: Metals Production (Engineering & Manufacturing)
SAQA ID: 64190
NQF Level: 3
Minimum Credits: 122
ETQA: MERSETA (17-QA/ACC/0030/06)

This qualification is for any individual who is, or wishes to be, involved in a metals production environment and be able to perform a range of activities to operate and maintain process equipment for a particular process or operation within a specific metals production environment. Such processes or operations will include extracting, melting, refining, casting, rolling, shearing, forging and other metallurgical processes. In general, individuals at this level in the metal production environment will operate a furnace, casting machine or a converter among other process machines or equipment. These are large and complex machines which require training a learner over an extended period of time before s/he acquires sufficient competence to operate them. An individual acquiring this qualification will be able to contribute towards the smooth and efficient operation of the production processes in the metal production sector.

The core component contains generic competencies covering, inter alia:

  • Quality procedures.
  • Organisational procedures, health, safety and environmental procedures.
  • Preparation, setting-up and operating process equipment.
  • Performing first line maintenance.

These competencies will enable the learner to work in different industries within the diverse production sector.

In terms of the learning pathway, this is the second in a series of three qualifications for anyone wishing to follow a career in a ferrous or non-ferrous metals production working environment, in a variety of contexts. The qualification will allow this learner to progress to the level of a process controller in a metal production environment by completing the National Certificate: Metals Production at NQF Level 4.

 

National Certificate: Metal Production - NQF Level 3

Industry: PRODUCTION & MANUFACTURING
FETC: Metals Production (Engineering & Manufacturing)
SAQA ID: 64209
NQF Level: 4
Minimum Credits: 143
ETQA: MERSETA (17-QA/ACC/0030/06)

This qualification is for any individual who is, or wishes to be, involved in a metals production environment and be able to perform a range of activities to control an entire production process within a metal production environment. The individual will operate within a specific metals production environment like melting, refining, casting, rolling, shearing, forging and other metallurgical processes.

In general, individuals at this level in the metal production environment will operate in a ‘pulpit’ from which they have oversight of the entire production process. In the iron and steel sector, for example, they would be found controlling the production process at a blast furnace, or at steel furnace or the production of coils in a hot rolling environment. These processes are large scale operations involving a high level of responsibility. Production errors committed at this level result in huge financial losses and can impact significantly on related processes or activities both upstream and downstream. While in some instances the production process controller will manage other individuals in most instances the controller manages and coordinates the activities of the individuals involved in the production process. An individual acquiring this qualification will be able to contribute towards the smooth and efficient operation of the entire production processes in the metal production sector.

The qualification ensures progression of learning, enabling the learner to perform optimally and provides access to a higher qualification within the same or a related sector

 

Generic Management (Planning, Scheduling Techniques,) NQF 4

Industry: 
FETC:  Generic Management
SAQA ID:  57712
NQF Level:  4
Minimum Credits:  150
ETQA:  merSETA

This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers. The qualification introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.

The scope of management covers four domains: leadership, self-management, people management and management practices. This qualification addresses each of these domains with generic competencies, thereby enabling learning programmes to be contextualised for specific sectors and industries.
Provides opportunities for people to transfer between various specialisations within management. This will therefore enable management competencies to be strengthened, and enable managers to better manage systems, processes, resources, self, teams and individuals in various occupations.
It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as individuals in the South African community and to respond to the challenges of the economic environment and changing world of work. Ultimately, this qualification is aimed at improving the productivity and efficiency of managers within all occupations in South Africa.

 

Generic Management (Manufacturing Control, NQF 4)

Industry: Manufacturing
FETC:  Generic Management
SAQA ID:  59201
NQF Level:  5
Minimum Credits:  162
ETQA:  merSETA

The National Certificate: Generic Management, NQF Level 5 forms part of a learning pathway of management qualifications across various sectors and industries. It is specifically designed to develop management competencies required by learners in any occupation, particularly those who manage first line managers. The qualification builds on the FETC: Generic Management and further develops the key concepts, principles and practices of management that will enable learners to lead, manage, organise and control first line managers and team leaders. The learners will typically be managers who have other junior managers or team leaders reporting to them. In smaller organisations or entities, the managers could primarily be responsible for managing the supervisors and staff within their section, division or business unit.

The scope of generic management covers five domains: leadership, managing the environment, managing relations, managing knowledge and the practice of management. This qualification addresses each of these domains with generic competencies, so that it allows learning programmes to be contextualised for specific sectors and industries. It reflects a similar design to the FETC: Generic Management, in that it provides opportunities for learners to transfer between various specialisations within management. This leads to the strengthening of management competencies and will enable managers at this level to manage successfully systems, processes, resources, managers and teams in their various occupations and contexts.

This qualification is further intended to empower learners to acquire the knowledge, skills, attitudes and values required to operate confidently as individuals in South African communities and to respond to the challenging economic environment and constantly changing world of work. Ultimately, this qualification is aimed at improving the effectiveness and leadership abilities of middle managers in various occupations in South Africa, in private and public business entities as well as non-governmental organisations. For this reason, the word ‘entity’ includes a company, business unit, public institution, small business or non-profit organisation.

 

Generic Management (Generic Manufacturing,) NQF 5

Industry: All
FETC:  Generic Management
SAQA ID:  59201
NQF Level:  5
Minimum Credits:  162
ETQA:  merSETA

The National Certificate: Generic Management, NQF Level 5 forms part of a learning pathway of management qualifications across various sectors and industries. It is specifically designed to develop management competencies required by learners in any occupation, particularly those who manage first line managers. The qualification builds on the FETC: Generic Management and further develops the key concepts, principles and practices of management that will enable learners to lead, manage, organise and control first line managers and team leaders. The learners will typically be managers who have other junior managers or team leaders reporting to them. In smaller organisations or entities, the managers could primarily be responsible for managing the supervisors and staff within their section, division or business unit.

The scope of generic management covers five domains: leadership, managing the environment, managing relations, managing knowledge and the practice of management. This qualification addresses each of these domains with generic competencies, so that it allows learning programmes to be contextualised for specific sectors and industries. It reflects a similar design to the FETC: Generic Management, in that it provides opportunities for learners to transfer between various specialisations within management. This leads to the strengthening of management competencies and will enable managers at this level to manage successfully systems, processes, resources, managers and teams in their various occupations and contexts.

This qualification is further intended to empower learners to acquire the knowledge, skills, attitudes and values required to operate confidently as individuals in South African communities and to respond to the challenging economic environment and constantly changing world of work. Ultimately, this qualification is aimed at improving the effectiveness and leadership abilities of middle managers in various occupations in South Africa, in private and public business entities as well as non-governmental organisations. For this reason, the word ‘entity’ includes a company, business unit, public institution, small business or non-profit organisation.

 

Logistics and Supply Chain Learnerships  

 There is presently no Qualification available for employees at Level Two in all three areas of the sector and there is great synergy between the needs of the three areas. As a result, based on specific needs expressed, the Certificate in Wholesale and Retail Distribution was developed. The impact of this Certificate on society and the economy is reflected in the multiple job roles and careers within three distinct arenas that can stem from the qualification.
 There is presently no Qualification available for employees at Level Two in all three areas of the sector and there is great synergy between the needs of the three areas. As a result, based on specific needs expressed, the Certificate in Wholesale and Retail Distribution was developed. The impact of this Certificate on society and the economy is reflected in the multiple job roles and careers within three distinct arenas that can stem from the qualification.
The added value of the skills, knowledge and understanding developed by the Certificate will result in greater productivity resulting from the improved performance by the learner, due to the integration of the learning which may have taken place in the workplace.
National Certificate: Wholesale and Retail Distribution - NQF Level 2

Industry: LOGISTICS & SUPPLY CHAIN
National Certificate: Wholesale and Retail Distribution
SAQA ID: 49280
NQF Level: 2
Minimum Credits: 120
ETQA: W&RSETA (236)

The purpose of this Certificate is to equip learners to understand and acquaint themselves with the underlying principles of all of the major areas related to distribution within the Wholesale & Retail sector, thus enabling them to become more effective employees. The Certificate further aims to provide career paths through various levels and areas of the Wholesale and Retail environment thus promoting the notion of quality lifelong learning. By assisting in the development of competence in the Wholesale and Retail field (arguably one of the bigger, more labour intensive and therefore important arenas for social and economic transformation in the country), this Certificate will provide a stepping-stone for further learning in the Further Education and Training Band.

The Certificate in Wholesale and Retail Distribution, NQF Level 2, is designed to meet the needs of the learners who are already employed and involved in Wholesale, Distribution or Mail Order Retail within the Wholesale and Retail field. Additionally, however, it may also allow access to, and meet the needs and aspirations of the youth and unemployed who wish to pursue a career in these areas, or in fields where this learning may be useful. This furthermore includes adult learners who want to enter the arena or develop their careers in one or more of the related sub-fields. As this Certificate may form part of a learning pathway it may allow mobility to persons operating at any level in the field.

This Certificate provides learners with a grounding in all areas of Distribution. This may enable them not only to increase their productivity within the Wholesale and Retail Sector but also to apply their learning in various other business environments.

ealthy, safe and productive manufacturing, engineering and technology environments, through encompassing applied knowledge, skills, attitudes and values.

National Certificate: Freight Handling - NQF Level 3

Industry: LOGISTICS & SUPPLY CHAIN
National Certificate: Freight Handling
SAQA ID: 57831
NQF Level: 3
Minimum Credits: 128
ETQA: TETA(08-175)

The safe handling of freight is dependent upon the applicable people complying with the relevant procedures and applying the necessary skills to their handling. This Qualification, therefore, is aimed at providing learners in the Freight sector with:
An integrated practical and theoretical grounding in Freight Handling.
The ability to work more effectively with others.
The skills necessary to maintain and enhance the level of service and quality of service expected by customers.
An awareness and understanding of key business principles that lead to transformation, transferability, economic growth and social development in the freight handling industry.

The key areas of specialisation identified within the Freight Handling Industry are as follows:

  • Warehousing and Distribution.
  • Port Operations.
  • Stevedoring.
  • Courier Operations.
  • Bulk Handling.
  • Airfreight.
  • Forwarding and Clearing.

Learners completing this Qualification, in whatever area of specialization selected, will be able to demonstrate the ability to consider a range of options related to their chosen field in order to make decisions and improve performance around, inter alia, freight handling administration, planning; goods handling, storage, transport planning, and basic freight handling equipment maintenance.

FETC: Manufacturing & Assembly Logistics (M&AL) - NQF Level 4

Industry: LOGISTICS & SUPPLY CHAIN
FETC: Manufacturing and Assembly Logistics (M&AL)
SAQA ID: 48962
NQF Level: 4
Minimum Credits: 155
ETQA: MERSETA (17-QA/ACC/0030/06)

The purpose of the qualification is to provide learners, education and training providers and employers with the standards and the range of learning required to work effectively within a manufacturing, assembly and process logistics environment and meet the challenges of such an environment.

The chief skills that are recognised in this qualification are:

  • Communicate and present information clearly and reliably and demonstrate the ability to analyse information to identify problems and determine trends.
  • Warehouse manufacturing and assembly inventory.
  • Determine material requirements.
  • Plan, schedule and monitor production and solve operational problems.
  • Promote, implement and maintain procedures that support safety, health, the environment, quality and risk management including reporting to and coaching team members.
  • Demonstrate an understanding of options for further learning in this or a related field of learning and preparation requirements for such learning.

These skills require an in-depth understanding of manufacturing, parts and accessories manufacturing and distribution processes.

National Certificate: Supply Chain Management - NQF Level 5

Industry: LOGISTICS & SUPPLY CHAIN
National Certificate: Supply Chain Management
SAQA ID: 74149
NQF Level: 5
Minimum Credits: 150
ETQA: TETA (08-175)

The purpose of this qualification is to provide learners with the competencies required to engage in the processes and inter-relationships across the supply chain so as to create sustainable value for organisations. This qualification is aimed at overcoming the traditional functional approach to operations and management, and at fostering supply chain integration to the advantage of all stakeholders. The National Treasury developed competency profiles for the Public Sector in terms of supply chain management. This qualification meets some of those Public Sector needs and is also suitable for the private sector.

Qualifying learners will be able to:

  • Demonstrate an understanding of a supply chain management environment within an organisation.
  • Demonstrate an understanding of the influence of performance and risk within a supply chain management environment.
  • Contribute to the development of a supply chain strategy and operational plans for the organisation.
  • Execute a supply chain strategy for the organisation.

The target groups for this qualification are people working within operational to middle management positions within the various processes of the supply chain or those who are aspiring for such positions. Learners who have, in the past, held a supervisory position within the various supply chain processes are most likely to find the qualification applicable to them.

This qualification has therefore been designed to address these demands as well as support the competencies required in the key areas of supply chain management that were identified within the greater industry yielding the following elective areas:

  • Purchasing and Supply
  • Strategic Supply Chain Management
  • Distribution
  • Materials/Logistics Management
  • Disposal Management
  • Public Service
National Certificate: Management (LP: Stores and Warehousing) NQF 3

Industry: Wholesale, Retail, Distribution, Warehousing
FETC:  Management
SAQA ID:  83946
NQF Level:  3
Minimum Credits:  120
ETQA:  merSETA

Management is an essential, key function of a business. The National Certificate in Management: Level 3 is designed to meet the needs of learners who require junior management skills in all sectors of the economy. It is intended for junior managers of business units in medium to large organisations. The term business unit in this qualification implies a cost centre, section or department. It is envisaged that learners who complete this qualification will be engaged in multiple work roles in a variety of organisations and will be able to play a part, at their level, in the implementing of the vision and contributing ultimately to the success of an organisation.

Junior management positions in organizations include, but are not limited to team leaders, supervisors, first line managers and section heads. The position or term, “junior manager” is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The National Certificate in Management: NQF Level 3 exposes learners to a broad set of core competencies covering a number of aspects of junior management. It is intended for learners who:

 

  • Have attained a National Certificate: Level 2 and wish to continue on a path of life-long learning in the field of management.
  • Were previously disadvantaged and were therefore denied access to Further Education and Training or management positions.
  • Wish to extend their range of skills and knowledge of management so that they progress within their chosen career path.
  • Are team leaders or supervisors and wish to improve their management skills.
  • See themselves as future managers and need to start their training at the lower end of management.The National Certificate in Management: Level 3 allows the individual to work towards a nationally recognised qualification. It is flexible enough to accommodate both learners in formal education and learners already employed in business or industry. It aims to develop informed and skilled junior managers. The qualification at this level is generic so as to allow maximum mobility between industries. Skills, knowledge, values and attitudes reflected in the qualification are building blocks that will be developed further at NQF level 4.
  • The intention is:
  • To promote the development of knowledge and management skills that are required in all sectors.
  • To release the potential of people.
  • To provide opportunities for people to move up the value chain.Learners already employed in junior management in business and industry at this level do work that requires a well-developed range of skills. The National Certificate in Generic Management: NQF Level 3 should assist junior managers to contribute to improved productivity and efficiency within the business environment. It should provide the means for current junior managers to receive recognition of prior learning and to upgrade their skills. Qualifying learners should be competent, at a basic level, in competencies relating to:
  • Managing systems and processes, including planning own and group and team members` activities
  • Managing resources
  • Managing teams and individuals, including leading teams and participation in meetings
  • Managing self.Junior managers are generally in positions that require knowledge and expertise in a specific work function. It is therefore envisaged that learners at this level may elect to do a relevant workplace qualification in their field and include the unit standards that are classified as core in the National Certificate in Management: Level 3 as electives in another qualification. This would ensure that they have both industry and management expertise. This support the notion that junior managers are firstly experts in their field and secondly managers.This qualification could also be useful to managers of small businesses.
FETC: Generic Management (LP 63333 - Wholesale & Retail Management) - NQF Level 4

Industry: LOGISTICS & SUPPLY CHAIN
FETC: Generic Management (LP 63333 – Wholesale and Retail Management)
SAQA ID: 57712
NQF Level: 4
Minimum Credits: 150
ETQA: W&RSETA (Application Submitted)

This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.

This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers. The qualification introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.

This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers. The qualification introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.

National Certificate: Wholesale & Retail Operations Supervision - NQF Level 4

National Certificate: Wholesale and Retail Operations Supervision
SAQA ID: 49397
NQF Level: 4
Minimum Credits: 120
ETQA: W&RSETA (236)

This qualification is a further step in a learning pathway that underpins a career in the Wholesale and Retail arena, and helps the progression for a career path within an organisation. This qualification is rooted in actual practice and the learner is expected to be part of a public or private organisation and/or company operating in the area.

The Certificate will form part of a learning pathway that currently stretches from NQF Levels 2 to 5. This pathway will culminate in a qualification at NQF Level 5 with the prospect of a management position within an organisation.

Specifically, the purpose of this Certificate qualification is to equip learners to understand and acquaint themselves with the principles of supervision and team leadership within the Wholesale & Retail sector and to provide career paths with associated learnerships through various levels and areas of the Wholesale and Retail environment. Supervision in this context includes all activities ensuring the achievement of desired results and the correct implementation of prescribed policies, procedures and activities. The Certificate thus aims to build capacity and improve skills at lower management level in the Wholesale and Retail sector thus ensuring the development of competence and increased service delivery in this field
.
The qualification provides learners with greater competence in people management within the Wholesale and Retail Sector.

Specifically, the purpose of this Certificate qualification is to equip learners to understand and acquaint themselves with the principles of supervision and team leadership within the Wholesale & Retail sector and to provide career paths with associated learnerships through various levels and areas of the Wholesale and Retail environment. Supervision in this context includes all activities ensuring the achievement of desired results and the correct implementation of prescribed policies, procedures and activities. The Certificate thus aims to build capacity and improve skills at lower management level in the Wholesale and Retail sector thus ensuring the development of competence and increased service delivery in this field
.
The qualification provides learners with greater competence in people management within the Wholesale and Retail Sector.

Plastic Manufacturing Learnerships

 

The plastics manufacturing industry is characterized by sophisticated manufacturing processes operating in a competitive and challenging environment. The manufactured products have to respond to a wide variety of exacting customer and consumer requirements. In addition, the industry has to respond to competition from imports, export markets, on-going development of new products as the result of changing customer needs, and environmental issues.ring.
This means that people working in the industry require a range of skills and knowledge to help them respond to the exacting quality requirements and ongoing change.

National Certificate: Plastics Manufacturing - NQF Level 2

Industry: PLASTICS MANUFACTURING
National Certificate: Plastics Manufacturing
SAQA ID: 49450
NQF Level: 2
Minimum Credits: 120
ETQA: MERSETA (17-QA/ACC/0030/06)

 

The purpose of the qualification is to provide learners, education and training providers and employers with the standards and the range of learning required to satisfy the challenges of participating effectively in the plastics manufacturing industry. For the new entrant, this qualification describes the learning outcomes (the skills, knowledge and values) required to effectively participate in a structured workplace.

This qualification recognises the skills, knowledge and values acquired by learners involved in monitoring high-volume plastics manufacturing processes and working in enterprises which use such processes.

The chief skills that are recognised in this qualification are recognising and responding to changes that happen during the production process. This capability requires an understanding of quality requirements and of the conversion process. Hand skills play a small role in this qualification.

Qualified learners will also understand:

  • The basics of how a business functions
  • Their role in the business, ie in production and related activities
  • How they are affected by legislation, regulations, agreements and policies related to their particular work environment.

With this understanding, learners will be able to participate in workplace activities. Qualifying learners will also be able to relate what they see and experience to scientific and technological principles and concepts. They will also understand how they should operate within the legislative, safety and quality systems which govern their workplace. What learners achieve in this qualification will also serve as a basis for further learning where they will engage more directly in the production processes.

With this understanding, learners will be able to participate in workplace activities. Qualifying learners will also be able to relate what they see and experience to scientific and technological principles and concepts. They will also understand how they should operate within the legislative, safety and quality systems which govern their workplace. What learners achieve in this qualification will also serve as a basis for further learning where they will engage more directly in the production processes.

National Certificate: Plastics Manufacturing - NQF Level 3

Industry: PLASTICS MANUFACTURING
National Certificate: Plastics Manufacturing
SAQA ID: 49449
NQF Level: 3
Minimum Credits: 126
ETQA: MERSETA (17-QA/ACC/0030/06)

The purpose of the qualification is to provide learners, education and training providers and employers with the standards and the range of learning required to satisfy the challenges of participating effectively in the plastics manufacturing industry.

For the new entrant or for someone changing from another field, this qualification describes the learning outcomes (the skills, knowledge and values) required to effectively participate in a structured workplace. This qualification recognises the skills, knowledge and values acquired by learners involved in controlling operations in plastics manufacturing processes and influencing decisions in enterprises which use such processes.

The chief skills required for this qualification are:

  • Understanding and implementing basic approaches to using and looking after machinery and equipment.
  • Understanding and implementing procedures related to various aspects of the production process.
  • Relating principles and concepts to workplace activities, materials and equipment.

Hand skills play a minor role in this qualification.

Qualifying learners will also be able to relate what they see and experience to scientific and technological principles and concepts. They will also understand how they should operate within the legislative, safety and quality systems which govern their workplace.
The volume production process also includes the regeneration of recycled materials and the manufacture of intermediate products such as sheet, profiles, compounds and master batches.

This means that people working in the industry require a range of skills and knowledge to help them respond to the exacting quality requirements and ongoing change.

This is the second qualification in a series in a career path involving plastics manufacturing processes. This series of qualifications reflects the skills, knowledge and understanding required to participate effectively in the plastics manufacturing industry, whether in micro, small, medium or large operations.

This is the second qualification in a series in a career path involving plastics manufacturing processes. This series of qualifications reflects the skills, knowledge and understanding required to participate effectively in the plastics manufacturing industry, whether in micro, small, medium or large operations.

Automotive Industry Learnerships

The automotive components sector falls within the ambit of South Africa’s large motor industry. There are huge motor assembly plants in several parts of the country, primarily in the Eastern Cape, Gauteng and Kwazulu Natal provinces. It’s a sector that employs a large number of people. The automotive components sector covers two broad areas, namely, manufacturing and assembly. It is also a sector that comprises of a range of diverse but related industries and is characterised by sophisticated technological processes. Companies and/or industries within this sector operate in a global competitive and challenging environment. The products produced have to respond to a wide variety of customer requirements and safety, health, environmental, quality and risk management issues.
National Certificate: Automotive Component Manufacturing and Assembly - NQF Level 2

Industry: AUTOMOTIVE
National Certificate: Automotive Component Manufacturing and Assembly
SAQA ID: 71950
NQF Level: 2
Minimum Credits: 126
ETQA: MERSETA (17-QA/ACC/0030/06)

This Qualification is for any individual who is, or wishes to be, involved in an automotive components environment. The Qualification contains all the skills, knowledge, values and attitudes required by a learner who needs to be able to perform a range of activities within a specific automotive components environment to support the manufacture and assembly of automotive components. An individual acquiring this Qualification will be able to contribute towards the efficient operation of the manufacturing and assembling processes in the automotive components sector. The main competencies in this qualification are operating and monitoring production machines, assembling or manufacturing components, reading and interpreting engineering drawings and performing handling and finishing operations, all within the ambit of health and safety legislation. Qualifying learners will be employed as Assemblers or Operators.

This is an entry level Qualification in a series of four automotive components qualifications that range from NQF Levels 2 to 5. Typical learners will be persons who are currently working in an automotive components environment who have not received any formal recognition for their skills and knowledge or for anyone wishing to follow a career in an automotive components working environment, in a variety of contexts.

The learner will operate within either an automotive manufacturing or assembly environment. They will be able to operate machines, assemble or manufacture components, perform finishing operations, read and interpret engineering drawings and address issues of health and safety. Assembly involves either working on the assembly line at a motor assembly plant or in any environment in which already manufactured or finished components and products are assembled in a production line or process. Manufacturing occurs in an environment in which products, which will be used in an assembly environment, are made or manufactured using raw materials. The learner will also appreciate their role within the broader manufacturing/assembly environments in the automotive components sector.

In terms of the learning pathway, this Qualification will allow this learner to progress from operating machines and assembling/manufacturing components at NQF Level 2 to adjusting machines performing first line maintenance by completing the National Certificate: Automotive Components at NQF Level 3 to setting-up production machines and changing and setting tooling by acquiring the Further Education and Training Certificate: Automotive Components at NQF Level 4 and to working in a coordinating and management capacity within an automotive components environment by completing the National Certificate: Automotive Components at NQF Level 5.

In terms of the learning pathway, this Qualification will allow this learner to progress from operating machines and assembling/manufacturing components at NQF Level 2 to adjusting machines performing first line maintenance by completing the National Certificate: Automotive Components at NQF Level 3 to setting-up production machines and changing and setting tooling by acquiring the Further Education and Training Certificate: Automotive Components at NQF Level 4 and to working in a coordinating and management capacity within an automotive components environment by completing the National Certificate: Automotive Components at NQF Level 5.

Automotive Sales & Support Services - NQF Level 4

Industry: AUTOMOTIVE
FETC: Automotive Sales and Support Services
SAQA ID: 64289
NQF Level: 4
Minimum Credits: 147
ETQA: MERSETA (17-QA/ACC/0030/06)

This qualification focuses on developing the skills and knowledge necessary to perform as a competent person in the automotive sales industry. This qualification substantiates the natural progression of a journeyman into the sales industry. There is little articulation sideways with the exception of “Service Advisor” at the same level or graduating vertically into a management related qualification.

A person acquiring this qualification will have the skills, knowledge and experience to:
Plan quarterly sales.
Perform vehicle sales.
Ensure client satisfaction.

This qualification will allow a learner in the automotive retail industry to obtain a nationally recognised qualification in and for the following functional areas, namely: Vehicle sales, parts sales, servicing sales, tyre sales, motor cycle sales (This includes but is not limited to: Motor Cycles, Tri Cycles and Quad Cycles), commercial vehicle sales, Off the Road vehicle sales (OTR includes but is not limited to: Military, Mining and Agriculture vehicle sales). It will also contribute to the up-liftment of the industry and will set a standard for professionalism in the industry. The qualification will assist in changing perceptions of the lack of integrity and business ethics of the industry. The obtainment of a qualification in all the identified functional areas of the automotive retail industry will also attract and retain quality learners and employees. This qualification will also provide for recognition of prior learning to allow for the recognition of existing, common knowledge and skills that will not only allow a learner to gain credits towards this qualification, but also to move across the functional areas.

The primary skill that is recognised in this qualification is to apply the fundamentals of “automotive sales” with regard to products or stock. This capability requires an understanding of basic sales techniques, the automotive product/stock and how to read and interpret prospective client interests and concerns.

Learners, once qualified, shall be able to apply sales skills in the different functional areas in the industry. This will allow the learner to provide a more effective service that will improve customer satisfaction. Learners will also be capable of representing products and services in the functional areas effectively and in so doing, assist customers to make an informed decision. Learners will be able to move to higher levels of functionality and learning in the different functional areas.

Learners, once qualified, shall be able to apply sales skills in the different functional areas in the industry. This will allow the learner to provide a more effective service that will improve customer satisfaction. Learners will also be capable of representing products and services in the functional areas effectively and in so doing, assist customers to make an informed decision. Learners will be able to move to higher levels of functionality and learning in the different functional areas.

Power and Telecommunication Learnerships

The cable manufacturing industry is characterised by diverse manufacturing processes operating in a globally competitive and challenging environment. The manufactured products have to respond to a wide variety of exacting customer and consumer requirements. These qualifications reflect the skills, knowledge and understanding required to participate effectively in the cable manufacturing industry, whether in micro, small, medium or large operations.
National Certificate: Power & Telecommunication Cable Manufacturing - NQF Level 2

Industry: POWER & TELECOMMUNICATIONS
National Certificate: Power and Telecommunication Cable Manufacturing
SAQA ID: 21011
NQF Level: 2
Minimum Credits: 128
ETQA: MERSETA (17-QA/ACC/0030/06)

The main skills that are recognised in this qualification are operating and monitoring machines and recognising and responding to changes in the manufacturing of cables and cable components. This capability requires an understanding of basic quality requirements and monitoring material flow. Hand skills play a role in this qualification.

Qualified learners will also understand:

  • the basics of how a business functions
  • their role in the business, i.e. in production and related activities
  • how they are affected by legislation, regulations, agreements and policies related to their particular work environment.

With this understanding learners will be able to participate in workplace activities. Qualifying learners will also be able to relate what they see and experience to basic scientific and technological principles and concepts. What learners achieve in this qualification will also serve as a basis for further learning where they will engage more directly in the production processes.

 

National Certificate: Power & Telecommunication Cable Manufacturing - NQF Level 3

Industry: POWER & TELECOMMUNICATIONS
National Certificate: Power and Telecommunication Cable Manufacturing
SAQA ID: 21012
NQF Level: 3
Minimum Credits: 144
ETQA: MERSETA (17-QA/ACC/0030/06)

The purpose of the qualification is to provide learners, education and training providers and employers with the standards and the range of learning required to achieve competence in manufacturing processes.

This qualification recognises the skills, knowledge and values acquired by learners involved in manufacturing of products in the cable manufacturing industry.

The main skills that are recognised in this qualification are

  • Adjusting and maintaining the production process
  • Handling and caring for materials
  • Performing first line maintenance

Qualifying learners will also be able to relate what they see and experience to scientific and technological principles and concepts. They will also be able to maintain and support the various policies and procedures related to the safety, health, environment and quality systems that govern their workplace. What learners achieve in this qualification will also serve as a basis for further learning where they will engage more directly in the production processes.

 

National Certificate: Power and Telecommunication Cable Manufacturing - NQF Level 4

Industry: POWER & TELECOMMUNICATIONS
National Certificate: Power and Telecommunication Cable Manufacturing
SAQA ID: 21013
NQF Level: 4
Minimum Credits: 142
ETQA: MERSETA (17-QA/ACC/0030/06)

The purpose of the qualification is to provide learners, education and training providers and employers with the standards and the range of learning required to achieve competence in setting up of complex machines/processes.

This qualification recognises the skills, knowledge and values acquired by learners involved in setting up manufacturing processes and performing troubleshooting on potential machine malfunctions.

The main skills that are recognised in this qualification are:

  • Setting up production machinery
  • Anticipating and troubleshooting machine malfunctioning

Qualified learners will also understand:

  • How to read and interpret graphical presentations of information
  • Analysis of information
  • Principles and concepts which underpin complex manufacturing processes
  • Planning of own work

With this understanding learners will be able to participate in workplace activities. Qualifying learners will also be able to relate what they see and experience to scientific and technological principles and concepts. They will also be able to maintain and support the various policies and procedures related to the safety, health, environment and quality systems that govern their workplace.

What learners achieve in this qualification will also serve as a basis for further learning where they will engage more directly in optimising and maintaining the efficiencies of the production process.

 

Supervision Learnerships

A person acquiring these qualifications will be able to lead a team of people, schedule resources; monitor quality control practices within a specialized manufacturing or other engineering related industries.
FETC: Manufacturing and Assembly Operations Supervision - NQF Level 4

Industry: SUPERVISION
FETC: Manufacturing and Assembly Operations Supervision
SAQA ID: 48915
NQF Level: 4
Minimum Credits: 150
ETQA: MERSETA (17-QA/ACC/0030/06)

This qualification will allow a person to advance to learning in a variety of manufacturing, engineering and management equivalent types of qualifications at NQF 5. This qualification will contribute to the full development of the learner within the manufacturing of engineering domains by providing recognition, further mobility and transportability within the manufacturing and engineering fields.

The skills, knowledge and understanding demonstrated within this qualification are essential for social and economic transformation and contribute to the progression and economic growth within the manufacturing and engineering fraternities. This qualification reflects the workplace-based needs of employers and employees within various manufacturing disciples, both now and for the future.

The range of typical learners are individuals with specialised manufacturing or engineering competencies, planning of production resources, monitoring of quality control practices in the manufacturing environment whilst advising and leading team members in the workplace.

A qualifying learner could operate as a valuable leader within any manufacturing process. This will provide valuable training, embedded knowledge and fundamental experience towards a career within manufacturing, engineering and management that will be beneficial to an individual and also to the economy/ industry. This qualification provides the learner with accessibility to be employed within the manufacturing and related industries and will provide portability and articulation possibilities within the broad manufacturing and engineering domains.

A qualifying learner could operate as a valuable leader within any manufacturing process. This will provide valuable training, embedded knowledge and fundamental experience towards a career within manufacturing, engineering and management that will be beneficial to an individual and also to the economy/ industry. This qualification provides the learner with accessibility to be employed within the manufacturing and related industries and will provide portability and articulation possibilities within the broad manufacturing and engineering domains.

National Certificate: Wholesale and Retail Operations Supervision - NQF Level 4

Industry: SUPERVISION
National Certificate: Wholesale and Retail Operations Supervision
SAQA ID: 49397
NQF Level: 4
Minimum Credits: 120
ETQA: W&RSETA (236)

This qualification is a further step in a learning pathway that underpins a career in the Wholesale and Retail arena, and helps the progression for a career path within an organisation. This qualification is rooted in actual practice and the learner is expected to be part of a public or private organisation and/or company operating in the area.

The Certificate will form part of a learning pathway that currently stretches from NQF Levels 2 to 5. This pathway will culminate in a qualification at NQF Level 5 with the prospect of a management position within an organisation.

Specifically, the purpose of this Certificate qualification is to equip learners to understand and acquaint themselves with the principles of supervision and team leadership within the Wholesale & Retail sector and to provide career paths with associated learnerships through various levels and areas of the Wholesale and Retail environment. Supervision in this context includes all activities ensuring the achievement of desired results and the correct implementation of prescribed policies, procedures and activities. The Certificate thus aims to build capacity and improve skills at lower management level in the Wholesale and Retail sector thus ensuring the development of competence and increased service delivery in this field.

The qualification provides learners with greater competence in people management within the Wholesale and Retail Sector.

The qualification provides learners with greater competence in people management within the Wholesale and Retail Sector.

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Ford Motor Company

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Apex Leads

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